Guidlines For Customers

What to expect

This is what you should expect from us (and any good content marketing agency):


Unless you want War and Peace by Wednesday, we’re available to do your project. We have three writers on staff and we can call on trusted contractors for extra capacity if we need it. We’re not going to say ‘no, we’re too busy’.


We’re geeks and proud of it. We like what we do. We like our clients. We are entranced by technology. We love helping our customers grow their business.


Our experience in the industry means that we already know a lot about the technology world but we make a special effort to understand your products, company and market.


We ‘solve for the customer’ to try to make the process as easy for you as possible. Of course, we’ll chase you for anything we need to get the job done but our fundamental goal is to make your life easier.

Part of your team

We like it when clients ask us for advice and involve us in their thinking and planning. The earlier we get involved the more effective we can be.


We respond to messages and queries promptly. We try to react to feedback within two working days.

On time

Your deadline is our deadline. If you give us what we need to do the job, we’ll get it done according to the agreed schedule.


If there’s a problem, we’ll tell you. If we’re fed up about something, we’ll tell you. If we make a mistake, we’ll tell you.